Shipping policy

Processing Time

Most orders are processed within 1–3 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Processing times may vary during promotions, holidays, or periods of unusually high order volume.

Shipping Methods

Available shipping methods and rates are displayed at checkout.

Once your order has shipped, you will receive tracking information by email.

Discreet Shipping

Your privacy matters.

All Velvet Rebellion orders are shipped discreetly. Packaging does not reveal the contents of your order, and shipping labels do not identify the nature of the products inside.

Delivery Issues

Once an order has been transferred to the shipping carrier, delivery times are outside our control.

If your package is marked as delivered but cannot be located, please contact the carrier directly and then reach out to us if additional assistance is needed.